Open

I. ORGANIZATIONAL CONTEXT AND SCOPE

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. 

The Displacement Tracking Matrix (DTM) has been IOM’s main operational tool for tracking and monitoring the movements and evolving needs of displaced populations since 2004. It has been systematically deployed in medium to large-scale humanitarian response operations in the last four years, including in all Level 3 emergencies. As of the end of 2015, DTM was active in 22 countries, tracking and monitoring over 14 million IDPs. 

The DTM Support Team, based in headquarters, assembles expertise in operations and coordination, methodology and concept development, mapping and Geographic Information Systems, statistical analysis, database and application system development, and data and information management. The support team has been critical in providing remote and onsite support to DTM field implementation. The team provides a full range of support from the initial development and setup to continuous support on operations, staff deployment, data management, mapping, database systems, and development of information products. At the global level, the team is also striving to enhance the DTM by working on a multitude of initiatives exploring further integration of innovative technologies, improving capacity building components, and designing more streamlined processes.

Under the overall supervision of the Global DTM Coordinator and direct supervision of the Senior DTM Coordination Manager, the incumbent will be responsible for assisting the global Data Management activities in the cleaning, refinement and quality assurance of databases as of the Displacement Tracking Matrix (DTM).  In particular he/she will:

II. RESPONSIBILITIES AND ACCOUNTABILITIES

1. Support in the implementation of a quality assurance system based on compilation of best practices for data quality control as implemented by DTM offices worldwide and global guidance. 
2. Conduct spot checking and auditing on existing databases and address the findings for corrections, corrective actions and preventative actions.
3. Provide technical support to IOM HQ and field missions in the collection and tabulation of DTM data and other information management activities (such as improvement of Central Data Warehouse, editing survey templates and data processing). 
4. Assist in the drafting and validation of standard operating procedures for DTM data collection and management.
5. Create stored procedures in SQL Server for consolidating DTM data at the country, regional and global levels.
6. Contribute to the implementation of data governance and data protection mechanisms in DTM exercises
7. Develop and improve Kobo forms for survey templates, making sure the forms are in line with DTM data dictionaries.
8. Prepare tabulations for technical reports, information bulletins and other relevant information products related to displacement-affected populations and migration flows (such as statistical analysis and interpretation of results of site assessment, return intention surveys, flow monitoring surveys)
9. Querying and disseminating databases in displacement.iom.int and migration.iom.int as required by the operation/project managers and policy analysts.
10. Perform other duties as may be assigned.

I. Organizational Context and Scope

Since 2004 the Displacement Tracking Matrix (DTM) is IOM’s main operational tool for tracking and monitoring the movements and the evolving needs of displaced populations. It has been systematically deployed in medium to large-scale humanitarian response operations in the last five years, including in all Level 3 emergencies. During 2016, DTM has been active in over 40 countries. To coordinate and support operations implemented by approximately 2,200 staff, the global DTM support team is comprised of 40 specialists across eight locations (Geneva, London, Bangkok, Nairobi, Dakar, Cairo, Vienna and The Hague). Since its inception the global support team includes, on average, 50% female and 50% male staff as well as a diverse range of nationalities.

Global DTM support is organized within the following units: Global System Management (GSM); Project and Operations Support (POS); Operations and Methodological Framework (OMF); Data Systems and Centralization (DSC); Data Management, Verification and Procedures (MVP); Digital Content Management (DCM); Analytics, Knowledge and Output Quality (AKO); Data Models and Learning (DML); DTM and Data Partnerships (DDP); Geospatial Analytics (GSA); Data Initiated Operations (DIO); and Humanitarian and Development Solutions (HDS).

Located in the IOM London office, under the direct supervision of the Mozambique DTM Coordinator (Maputo), the thematic supervision of the DTM Operations team (Geneva) and the overall/daily supervision of the Global DTM Coordinator (London), the successful candidate will integrate the AKO unit.

II. Responsibilities and Accountabilities

Common to AKO unit, with geographic focus: Mozambique

• Provide support in analysis and interpretation of DTM data as well as in DTM documents requiring remote assistance, as tasked by DTM Mozambique;
• Compile news reports & information updates from reliable sources to support as secondary data sources for information management (IM) and GIS mapping products
• Support with data cleaning and other data management tasks
• Support on the development of survey compilation in-conjunction with the DTM Mozambique and Global Operations team.
• Translate DTM training guides and questionnaires from English to Portuguese, and provide translation support on the publication of DTM products for external dissemination
• Facilitate the organization of webinars in support of DTM Mozambique to ensure regular internal and external updates on human mobility trends, changes and any other significant observations surrounding human mobility in Mozambique;
• Assist DTM Mozambique in the production and quality control of documents;
• Coordinate with other units of the global DTM support team also in contact with DTM Mozambique in order to ensure continuity of functional workflows;

Provide administrative and logistical support when needed.  

Perform such other duties as may be assigned. 

III. Competencies

The incumbent is expected to demonstrate the following competencies: Excellent quantitative analytical capacities, strong research, writing, and communication skills; ability to prepare clear and concise reports; 

Behavioural  

Strong and demonstrable interest in migration and/or humanitarian issues; personal commitment, efficiency, flexibility; ability to work effectively and harmoniously in a team and with colleagues from varied cultures and professional backgrounds under tight deadlines. 

IV. Education and Experience 

Advanced degree from an accredited academic institution in a field of study related to international development, earth sciences, econometrics, or other relevant disciplines where data analysis was a core component.

V. Languages

Required

Excellent communication skills in Portuguese (written and oral) & English (written and oral) 

Advantageous

Knowledge of another UN language

I. Organizational Context and Scope
 

Since 2004 the Displacement Tracking Matrix (DTM) is IOM’s main operational tool for tracking and monitoring the movements and the evolving needs of displaced populations. It has been systematically deployed in medium to large-scale humanitarian response operations in the last five years, including in all Level 3 emergencies. During 2016, DTM has been active in over 40 countries. To coordinate and support operations implemented by approximately 2,200 staff, the global DTM support team is comprised of 40 specialists across eight locations (Geneva, London, Bangkok, Nairobi, Dakar, Cairo, Vienna and The Hague). Since its inception the global support team includes, on average, 50% female and 50% male staff as well as a diverse range of nationalities.

Global DTM support is organized within the following units: Global System Management (GSM); Project and Operations Support (POS); Operations and Methodological Framework (OMF); Data Systems and Centralization (DSC); Data Management, Verification and Procedures (MVP); Digital Content Management (DCM); Analytics, Knowledge and Output Quality (AKO); Data Models and Learning (DML); DTM and Data Partnerships (DDP); Geospatial Analytics (GSA); Data Initiated Operations (DIO); and Humanitarian and Development Solutions (HDS).

Located in the IOM London office, under direct supervision of the West and Central Africa Regional DTM Coordinator (Dakar), the overall/daily supervision of the Global DTM Coordinator (London), the successful candidate will integrate the AKO unit.

II. Responsibilities and Accountabilities

Under the overall supervision of the Global DTM Coordinator and the direct supervision of the Regional Information Management Officer at RO Dakar, the incumbent will provide support for the development of analysis and reports focusing on the Lake Chad Basin Crisis through the review, processing and use of data collected through the Displacement Tracking Matrix (DTM) and other relevant displacement and mobility data collection.

• Thematic focus: Regional analysis of internal and cross-border movements, with an emphasis on return movements

• Geographic focus: Lake Chad Basin.

In particular, he/she will:

• Provide support in analysis and interpretation of DTM data as well as in DTM documents requiring remote assistance, as tasked by the DTM Unit of RO Dakar;

• Facilitate the organization of webinars in support of DTM exercises to ensure regular internal and external updates on human mobility trends, changes and any other significant observations surrounding human mobility.

• If necessary, to provide updates on human mobility trends, changes and any other significant observations surrounding human mobility in the Lake Chad Basin;

• Assist DTM exercises in relation to return movements in the production and quality control of documents;

• Coordinate with other units of the global DTM support team also in contact with DTM exercises in the Lake Chad Basin in order to ensure continuity of functional workflows;

• Be permanently up to date on the most recent human mobility trends, changes and any other significant observations surrounding human mobility in the Lake Chad Basin;

Supporting IDP return analysis:

• Develop a process map on how to better assess return movements within DTM in order to assist country missions from the global level.

• Identify potential gaps in data collection and indicators collected in order to strengthen DTM exercises in relation to return movements and promote the adoption of core indicators;

• Assist the Syria mission in conceptualizing the Humanitarian Needs Assessment Program (HNAP) in areas of high return and link with DTM components.

Common to all interns in the AKO unit:

• Provide support in analysis and interpretation of data as well as in review of DTM documents requiring remote assistance

• If necessary, to provide updates on human mobility trends, changes and any other significant observations surrounding human mobility in the targeted countries;

• Assist the DTM Reporting Unit with the revision, translation and uploading of reports, dashboards and assessments.

• Provide administrative and logistical support when needed.  

• Perform such other duties as may be assigned.

III. Competencies
 

The incumbent is expected to demonstrate the following competencies:

• Excellent research, writing, communication and analytical skills;

• Ability to prepare clear and concise reports;

• Accountability;

• Client Orientation;

• Continuous Learning;

• Communication;

• Creativity and Initiative;

• Planning and Organizing;

• Professionalism - displays mastery of subject matter;

• Incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness.

Behavioural

• Strong and demonstrable interest in migration and/or humanitarian issues;

• Personal commitment, efficiency, flexibility;

• Ability to work effectively and harmoniously in a team and with colleagues from varied cultures and professional backgrounds under tight deadlines.

IV. Education and Experience

Advanced degree from an accredited academic institution in a field of study related to social science, economy, management, or other relevant disciplines.

V. Languages

Required
Excellent communication skills in English and French (written and oral).

Advantageous

Working knowledge of another UN language. 

I. Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Displacement Tracking Matrix (DTM) has been IOM’s main operational tool for tracking and monitoring the movements and evolving needs of displaced populations since 2004. It has been systematically deployed in medium to large-scale humanitarian response operations in the last four years, including in all Level 3 emergencies.

The DTM Support Team, based in headquarters, assembles expertise in operations and coordination, methodology and concept development, mapping and Geographic Information Systems, statistical analysis, database and application system development, and data and information management. The support team has been critical in providing remote and onsite support to DTM field implementation. The team provides a full range of support from the initial development and setup to continuous support on operations, staff deployment, data management, mapping, database systems, and development of information products. At the global level, the team is also striving to enhance the DTM by working on a multitude of initiatives exploring further integration of innovative technologies, improving capacity building components, and designing more streamlined processes.

Under the overall supervision of the Global DTM Coordinator and direct supervision of the Senior Displacement Tracking Matrix (DTM) Coordination Manager, the incumbent will be responsible and accountable for providing support to the activities and services provided by DTM support team in headquarters for DTM implementation in the field worldwide.

II. Responsibilities and Accountabilities

1. Assist in writing and proofreading DTM documents and reports including but not limited to analytical and statistical reports, displacement profiles, weekly newsletter, monthly compilation, etc.
2. Support the analysis of DTM data and the production of reports at global, regional and country levels
3. Support the development of DTM websites including report uploading, data cleaning and storage processes.
4. Liaise with IOM’s field colleagues and partners on relevant DTM issues, tools and initiatives in coordination with the DTM global support team.
5. Support DTM capacities building initiatives including but not limited to DTM global training, data management workshop, etc.
6. Assist in project development tasks, including proposal drafting and project reporting of DTM projects in close collaboration with relevant IOM department/units.
7. Attend meetings and event on behalf of DTM and follow-up on meetings' action points.
8. Provide administrative and logistical support when needed.
9. Assist with the translation of a variety of documents, when needed.
10. Perform such other duties and travels as may be assigned.

III. Competencies

Strong and demonstrable interest in migration and/or humanitarian issues; Excellent research, writing, communication and analytical skills; ability to prepare clear and concise reports; personal commitment, efficiency, flexibility; ability to work effectively and harmoniously in a team and with colleagues from varied cultures and professional backgrounds under tight deadlines; good level of computer literacy.

IV. Education and Experience

Advanced degree from an accredited academic institution in a field of study related to migration or other relevant social sciences (e.g. humanitarian affairs, development studies, political science, international relations or a related field), or the equivalent combination of humanitarian work experience in a related area.

V. Languages

Excellent communication skills in English (written and oral) and either French or Spanish. Knowledge of another UN language an advantage.

ELIGIBILITY CRITERIA

Applicants to the IOM internship programme must, at the time of application, meet one of the following requirements:

a) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); or

b) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or

c) Have graduated with a university degree and, if selected, must commence the internship within one year of graduation.

HOW TO APPLY

Interested candidates must submit updated CV and cover letter (in PDF format and only one file with your name and surname) to dtmrecruitment@iom.int adding DTM Project and Reporting Support Paid Internship in the subject line, no later than Wednesday 20^th February.

• Experience in programming using two or more of the following tools: MS SQL, MS Access, .NET framework (C#, VB.NET, C, etc.), Java, Javascript, Python.
• Skills and experience in user interface development (GUI) including graphic design skills.
• Skills and experience in mobile application development (Android studio, Xamarin, or other solutions).
• Knowledge of ArcGIS and Arc Map is an advantage; 
• MCP certification in software development is an advantage.

1. University degree in information systems, computer science or a related field with concentration in database and application development; 
2. Experience in Database Information Systems development (SQL or Oracle).

I. Organizational Context and Scope

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Displacement Tracking Matrix (DTM) has been IOM’s main operational tool for tracking and monitoring the movements and evolving needs of displaced populations since 2004. It has been systematically deployed in medium to large-scale humanitarian response operations in the last four years, including in all Level 3 emergencies. As of the end of 2015, DTM was active in 22 countries, tracking and monitoring over 14 million IDPs.

The DTM Support Team assembles expertise in operations and coordination, methodology and concept development, mapping and Geographic Information Systems, statistical analysis, database and application system development, and data and information management. The support team has been critical in providing remote and onsite support to DTM field implementation. The team provides a full range of support from the initial development and setup to continuous support on operations, staff deployment, data management, mapping, database systems, and development of information products. At the global level, the team is also striving to enhance the DTM by working on a multitude of initiatives exploring further integration of innovative technologies, improving capacity building components, and designing more streamlined processes.

Under the overall supervision of the Global DTM Coordinator and direct supervision of the Senior DTM Coordination Manager, the incumbent will be responsible and accountable for providing support to the activities and services provided by DTM support team in headquarters for DTM implementation in the field worldwide, in particular to support the development and implementation of global system components for DTM big data processing and analysis.

II. Responsibilities and Accountabilities

Specific duties and responsibilities will include the following tasks:

1.   Research, evaluate and recommend database and application system solutions and suggest best use case scenarios for big data processing and analysis.

2.   Research, evaluate and make recommendations on best practices regarding data management, data architecture and data design to ensure effective and efficient processes and quality of output in relation to big data processing and analysis.

3.   Work closely with development teams in designing and validating solutions for the suitable applications and their integration into the overall DTM global systems and platforms.

4.   Work closely with relevant technical teams to set up workplan, standards, and road maps in relation to big data information system integration and implementation.

5.   Evaluate and recommend management/monitoring tools for the recommended system solutions and regularly perform database health monitoring and diagnostics.

7.   In coordination with ICT unit, support in maintaining system performance and reliability as well as developing required effective and efficient backup and recovery procedures

8.   Ensure that the implementation of the information management systems and application adhere to IOM Data Protection Policy and Information Technology and Communication (ITC) Policies and Standards, including on system and data security.

9. Perform such other duties as may be assigned.

III. Competencies

The incumbent is expected to demonstrate the following technical and behavioural competencies:

Behavioral

Personal commitment, drive for results, efficiency, flexibility; ability to work effectively and harmoniously in a team and with colleagues from varied cultures and professional backgrounds under tight deadlines; displays awareness of relevant technological solutions. Actively seeks new ways of improving programmes or services.

Technical

• Hands-on experience with Hadoop architectures (incl. YARN, MapReduce, Pig, Hive, HBase. Oozie, Spark)
• Thorough understanding of the capabilities of Apache Hadoop distributions such as e.g. IBM, Hortonworks, Cloudera, or MapR and their integration options with traditional data warehousing and BI tools (such as e.g. Teradata, IBM DB2 / Netezza / DataStage / Cognos, Informatica, Ab Initio)
• Understanding of Advanced Analytics technologies & solutions (incl. SPSS, SAS, R, Tableau, PowerBI, Qlikview)
• Knowledge in in-depth knowledge of the technology for Big Data & Analytics- including the Hadoop Ecosystem, NoSQL approaches Advanced Analytics, Cognitive Computing and Cloud Data Management
• Experience on HDFS, and the management, compilation and In-Database ETL operations of data coming structured and unstructured data.

IV. Education and Experience 

• Master’s degree in Computer Science (or equivalent) from an accredited academic institution with relevant professional experience.
• Experience in the data warehousing and BI space (incl. SQL / Data Modelling, Data Integration, Data Governance)
• Experience across systems integration, information management business analytics and architecture
• Experience in data warehouse environment and knowledge of existing and emerging data integration approaches
• Experience in data architecture - experience of designing and developing logical data models

V. Languages

Required: Fluent in English

Advantegeous: Knowledge of additional UN language

HOW TO APPLY

Interested candidates must submit updated CV and cover letter (in PDF format and only one file with your name and surname) to dtmrecruitment@iom.int adding DTM Big Data System Internship / Special Short Term Junior Contract (London) in the subject line, no later than Sunday 14^th  April.

NOTE: Only shortlisted candidates will be contacted. Incomplete applications or submitted in more than one file (CV+cover letter in PDF format) will not be considered.

• Expert knowledge of C#, ASP .NET framework, Java, PHP and C#
• Strong expertise and experience in Apache Lucene, Solr and any other rich document indexing and full text searching frameworks 
• Expertise in Content management system(CMS) mainly Drupal, WordPress and other related platforms
• Experience in NoSQL database implementation
• Knowledge of front end development frameworks like HTML, CSS, JavaScript, Bootstrap, jQuery, AngularJS, NodeJs, is a plus.

• University degree in computer science or related field
• A deep understanding and experience in rich document indexing and advanced full text search implementation

1. Support in ensuring timely and accurate collection and databased storage. This includes hands on coding ensuring data collected is proofed to source, handling daily exceptions (changes to source data, process errors, verifying suspect data), applying industry standard methodologies, and tracking to operational metrics.
2. Support in analyzing new assignments, developing scripts and tests to validate data, handling change requests and providing quick and efficient solutions to data sourcing issues.
3. Support in building requirements, metadata, backup procedures, and process documentation, and overall management of dataset addition process.
4. Works with various parts of the global DTM Support team to ensure that content is delivered on-time, regardless of system issues, and that the format and structure supports the operational requirements.
5. Support in following up on exceptions and outliers associated with specific datasets. This may include via industry contacts, 3rd party verification, additional research, and modelling or related analyses.
6. Support to formulate and maintain KPI for data quality, time management, and cost monitoring associated to be used across various parts of the global DTM Support team.
7. Support on development of data queries for internal use as require, as well as one-time data pulls from database as requested.
8. Ensure that the implementation of the information management systems and application adhere to IOM Data Protection Policy and Information Technology and Communication (ITC) Policies and Standards, including on system and data security.
9. Perform such other duties as may be assigned. 

• Good data visualization skills on HTML5 or JavaScript environments, AngularJS, NodeJS, or D3 is a plus.
• Strong SQL developer skills. Proficiency in Python 3 (preferable) or any other multi-purpose programming language.
• Capability to transform ideas into algorithms and programming code/apps.
• Excitement and interest in for spatio-temporal data and their relation with Big Data technologies, with an eagerness to jump in on day one.

• Pursuing degree in Computer Science, Engineering, Analytics or related field; with relevant professional experience is an advantage.
• Experience in compiling, collecting, and analyzing data from different sources, structured and unstructured. Experience with Natural Language Processing and Sentiment Analysis is a plus.

• Assist in researching and drafting papers, reports and memoranda describing and analyzing IOM’s Humanitarian responses and activities in the region.
• Assist in compiling, analysing, visualising migration data within the Asia and Pacific region for regional reporting purposes.
• Assist with the development of weekly and monthly EPC and DTM products including weekly newsletters, monthly report compilations and any other reports or info sheets
• Assist in monitor day-to-day policy developments and debates within the partner institutions and organizations and provide information to the EPC Unit accordingly.
• Aid in the development of relevant information databases and tools including but not limited to projects, sector related activities, mapping, and software tools.
• Support the management of social media, web, and online learning sites relating the emergency response and institutional capacity building
• Assist in organizing meetings, seminars and high-level missions as needed.
• Provide administrative support as required.
• Support day-to-day activities of the Office, undertake any other activities and lead any other projects as requested by the supervisor.
• Perform such other duties as may be assigned.